Legal
Privacy Policy
Last updated: October 16, 2026
This Privacy Policy describes how DeviceCycle ATX (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website (the “Service”), call our business phone line, or request our electronics recycling services. It also explains your choices and how to contact us.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Information you provide
When you submit a quote request on our website, call us, or email us, we may collect:
- Your name and, if applicable, your company name
- Your email address and phone number
- Your city or ZIP code and, when scheduling, your pickup address
- Details about the electronics you want to recycle, such as device types, quantities, brands, condition, and whether any devices contain data
- Whether you want a Certificate of Sanitization, a Certificate of Destruction, both, or no certificate
- Any other details you choose to share in your message
Please do not send device passwords, PINs, account logins, payment card numbers, identity documents, or sensitive files through our website form or over the phone.
Phone calls
Calls to our business line may be answered by an automated phone assistant that collects the details of your request. Calls to this line are recorded and transcribed so our team can review your request and follow up accurately.
Information collected automatically (Usage Data)
When you visit the Service, our hosting provider may automatically record technical information such as your device’s IP address, browser type and version, the pages you visit, the time and date of your visit, and other diagnostic data. When you access the Service on a mobile device, this may also include your device type and operating system.
Cookies and Tracking
Our website does not currently use analytics or advertising cookies. Our hosting provider and service providers may use cookies or similar technologies needed to operate, secure, and deliver the Service. You can set your browser to refuse cookies, but some parts of the Service may not work properly if you do. If we add analytics or similar tools in the future, we will update this policy.
How We Use Your Information
We use the information we collect to:
- Respond to your quote request and answer your questions
- Prepare quotes and schedule pickup or drop-off
- Provide recycling, data sanitization, and physical destruction services, and issue any certificates you request
- Contact you by phone, text, or email about your request and service
- Operate, maintain, secure, and improve the Service and our phone line
- Keep business records and comply with our legal obligations
How We Share Your Information
We do not sell your personal information. We share it only as needed to run our business and provide the service you request, including:
- Service providers who help us operate, such as our website host, our form-delivery service, our email provider, and our phone and call-answering providers. They may process your information only to provide their services to us.
- Recycling and processing partners. We work with other established e-waste companies, and some or all of your service (such as collection, transport, recycling, data sanitization, or destruction) may be performed by one of these partners. We share only the details needed to complete your service, such as your name, contact information, pickup location, and device details.
- For legal reasons, if required by law or in response to valid requests by public authorities.
- In a business transfer, in connection with a merger, sale, or acquisition of all or part of our business.
- With your consent, for any other purpose you agree to.
Data on Your Devices
The electronics you give us may contain personal or business data. We and our recycling partners handle devices only as needed to recycle them and to perform any sanitization or destruction service we agree on with you. We do not intentionally access, copy, or use personal data stored on your devices, and we expect the partners we work with to handle devices the same way.
Recycling a device is not, by itself, proof that its data has been destroyed. If your devices contain data, request a Certificate of Sanitization or a Certificate of Destruction, and we will confirm the method and scope before service. Where possible, we recommend backing up anything you need and signing out of accounts before handing devices over.
Data Retention
We keep your personal information only as long as needed for the purposes described in this Privacy Policy, including keeping records of completed services and certificates, complying with our legal obligations, resolving disputes, and enforcing our agreements.
Your Choices
You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by using the contact details below. We may need to keep certain records where required by law or for legitimate business purposes.
Security
The security of your information is important to us, but no method of transmission over the internet or electronic storage is 100% secure. We use commercially reasonable means to protect your information, but we cannot guarantee its absolute security.
Links to Other Websites
Our Service may contain links to websites we do not operate. We are not responsible for the content or privacy practices of third-party sites, and we encourage you to review their privacy policies.
Children’s Privacy
Our Service is not directed to anyone under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last updated” date above.
Contact Us
If you have any questions about this Privacy Policy or your information, you can contact us:
- By email: claudiashivvers@gmail.com
- By phone: (737) 378-8899